![]() ![]() ![]() Consolidating residential deliveries at a parcel locker is a low cost, last-mile delivery solution that allows a carrier to displace the stand-alone, residential delivery. It costs a carrier a lot of money to make a single package stop to a home in a residential neighborhood. The home-delivery is also pricey for the merchant/payer as residential delivery related surcharges can exceed the cost of base transportation. Additionally, there are numerous operational challenges and inconveniences related to a residential delivery that simply do not apply to parcel locker delivery and make this last-mile delivery solution more attractive to the e-commerce merchant and carrier. ![]() ![]() The continued amazing growth of e-commerce and COVID 19 driven on-line purchasing increases, may be breathing new life into the parcel locker concept here in the US. Traditional parcel locker networks are proprietary and only serve the single sponsor/owner of the parcel locker network while UPL’s allow for the consolidation of parcels from multiple carriers/users at a single, networked bank of UPL’s. The UPL is an automated, electronically connected network of parcel lockers, usually managed by a single entity, that can accept parcels across multiple parcel carriers/retailers or users. No such truly universal parcel locker networks of any size exist in the US, although convenience store retailer 7-Eleven may be on the way to developing such a network as they expand their in-store parcel locker locations. Multiparcel shipments can not be sent to parcel locker terminals.In Europe and Asia, the Universal Parcel Locker (UPL) tends to be referred to as the carrier agnostic or carrier neutral, parcel locker. If the consignment is a cash-on-delivery item, the parcel is redirected to a nearby Matkahuolto service point offering personal service. If only the address information is provided, the parcel is redirected to a nearby Matkahuolto service point offering personal service. The recipient information provided on parcels delivered to locker terminals must always include either the mobile phone number or e-mail address for the arrival notification. The recipient is informed of any diversion in the arrival notification. If the parcel is too big to fit in a parcel locker or if the terminal is full, the parcel is diverted to another nearby parcel terminal. In the terminal, there are four locker sizes: The arrival notification sent to the recipient contains an opening code that makes it easy to pick up the parcel. Like Matkahuolto’s other parcel pick-up points, parcel lockers are available for all customers.Ĭonsumers can use the lockers to send and collect parcels and return items purchased from online stores. Parcel locker terminals as part of your company`s service network According to a survey conducted by Matkahuolto, nearly 40 per cent of customers prefer personal service at the pick-up points while another 40 per cent prefer parcel lockers. They are designed to provide better service and respond to changing customer requirements. The new parcel locker terminals will expand and upgrade Matkahuolto’s existing parcel service network. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |